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Visitor
Question78090
Posts: 1
Registered: 01-10-2010
0

Does the warrenty cover if i snap the headphones?

Does the warrenty cover if i snap the headphones?
Trusted Expert
Trusted Expert
hb
Posts: 1,536
Registered: 05-11-2009
0

Re: Does the warrenty cover if i snap the headphones?

Most likely not.
Visitor
gear123123
Posts: 7
Registered: 02-23-2010
0

Re: Does the warrenty cover if i snap the headphones?

If you're referring to the cable, then no.

 

If it's the headphone casing that has fallen apart, you may have some recourse under warranty.

Visitor
haven_seeker
Posts: 5
Registered: 02-24-2010
0

Re: Does the warrenty cover if i snap the headphones?

Greetings,


I just did some research into the Beats Solo by Dr Dre and a lot of people are having this problem. Here's the disturbing part:


Futureshop does not warranty snapped headphones because they are physical damage.

 

A lot of people have busted their Dr Dre Solo headphones (due to their fragile construction) and are out over $200.

 

Sorry for your loss! :smileysad:

Exalted Expert
roparadi
Posts: 2,454
Registered: 11-28-2007
Job Title: Associate
Store: Head Office
Location: Burnaby, BC

Re: Does the warrenty cover if i snap the headphones?

A clarification needs to be made here, Futureshop does not warranty anything as they are not a manufacturer.  Your best bet is to contact the manufacturer of your headphones and ask them, but typically physical breakages are not covered.  If you have a Product Service Plan you purchased through Futureshop you can contact them at 1-800-663-2275 and ask, but the same applies there, physical damage is typically not covered, only manufacturing defects.

Robert Paradis
ConnectPro Online Support Expert